Watch Oliver Heinz at Social Connections VI: ‘A day in the life of ICS Community Management’

For the first time at Social Connections VI, we recorded every single session in glorious HD video – opening and closing sessions, keynotes, breakouts and even our ‘Pardon the Interruption’ panel. This was a huge (and expensive) undertaking but one that we think will be massively valuable in terms of increasing the volume of IBM Connections information and education available to the community.

Next to be highlighted is a session from our Management track delivered by Oliver Heinz of IBM.  Oliver is the ICS Community Manager and is responsible for the IBM Champions for collaboration and social business.

His session brief was as follows:

Join Oliver for a day in the life of ICS Community Management, learning about different type of communities and stakeholders, different communication channels and the skills and tools that are helpful to get the job done.

We’ll talk about the many ways of how you can get involved in the vibrant ICS community via user groups, online communities and social media and how SocialBizUG.org can help you to get started.

You will also learn how you can apply best practices and lessons learned to get the most out of your existing or planned IBM Connections deployment and maximize participation and engagement of your own Community.

Here’s the session – it’s in full HD and runs for 29 minutes, so make it full screen and enjoy!

A day in the life of ICS Community Management, Oliver Heinz from the Social Connections VI channel, by Social Connections.

All the main tent sessions from the first day of Social Connections VI are now available on the event channel, and the remainder of the sessions will be published over the next few weeks (that’s the downside of HD-quality recordings – they take a while to upload!).

Social Connections
Although IBM Connections has been in the marketplace since 2007 it is still a relatively new product by IBM/Lotus standards. The larger LUGs (Lotus User Groups – such as UKLUG and ILUG) tend to focus on traditional Lotus technologies – Notes, Domino, a little Sametime and TDI with lots of the newer XPages thrown in the mix. The WUGs (WebSphere User Groups) tend to concentrate on core WebSphere technologies such as the Application Server, Portal and Process Server. In addition, these events can be very technical in nature. Therefore we feel there is a definite space for a Connections user group with a strong focus on social collaboration technology, aimed at both existing and prospective customers and partners, and at individuals with both business and technical perspectives. We meet twice annually, in late Spring/early Summer and again in late Autumn/Fall, and from 2015 onwards we will be splitting the events between the USA and Europe. In addition, through the use of these great social tools, we aim to keep a dynamic and lively online community going all-year round! The events will be social in nature, with a strong desire for real face-to-face networking and knowledge sharing as well as delivery of useful content.
Social Connections
- 18 hours ago