Three years ago we established a knowledge sharing and networking platform for a European insurance alliance with IBM Connections, some add-ons and customizations were made. Learn about the learning curve, the feedback of the users and how it was possible to quadruple the user base in this timeframe.
The customer will share their user-survey result, the positive feedback and the topics/areas we need to improve. This will be the base for the re-launch of the platform planned for next year with IBM Connections 6. The main goal forward is to increase the usage of the current members by simplifying the user experience